Adapting to changes in social diversity

Migeul Ramos
By Dr Miguel R. Ramos
Matthew R. Bennett
By Dr Matthew R. Bennett
Douglas S Massey
By Professor Douglas S. Massey
Miles Hewstone
By Professor Miles Hewstone

In the third part of our series on well-being, people and places, Dr Miguel Ramos, Dr Matthew Bennett, Professor Douglas S. Massey and Professor Miles Hewstone explore how individuals adapt to changes in society over time, focusing on the effects of religious diversity on quality of life.

Global modernisation has dramatically changed the ethnic and religious composition of many modern societies. These demographic changes are now having a major impact across all spheres of life, including the workplace, neighbourhood environments, schools, and nations. Within the social sciences, these changes have been reflected in a growing concern about the implications of social diversity. This concern has also been at the forefront of recent public and political debate regarding major geopolitical events such as Brexit and the European refugee-crisis. Much has been written about this topic, but there is a question that remains unanswered: are human beings able to adapt to this unprecedented change in social diversity?

Theory on human evolution and social diversity largely contends that the human brain has evolved a predisposition to protect ‘our’ own groups, as survival was dependent on cooperation with members of that group. Survival, according to this view, depended on protecting the group from the potential dangers posed by unknown ‘others’ – who were approached with caution. This is perhaps the reason why research has found that trust and social cohesion are lower in diverse communities and why, in experimental labs, individuals interacting with unknown members of a different social group show increased stress and anxiety.

It is generally accepted that these predispositions play a role in the formation of groups and the societal structures we live in. But these predispositions might be incompatible with fast-changing societies, where people living in diverse neighbourhoods are having contact with new cultures, norms, and values.

Yet, despite people’s predisposition towards those with whom they share a group membership (i.e., the ‘in-group’), we see that cooperation is often extended to those identified as being outside those groups (i.e., the ‘outgroup’). Indeed, biologists and anthropologists have long believed that humans fared better than other species due to contact with ‘unknown others’, bringing about a variety of benefits that cannot be attained by ‘in-group’ interactions alone. Examples include increased genetic diversity owing to intergroup mating, the sharing of knowledge and information, and access to new resources.

At a first glance, protecting our own group seems to be at odds with approaching unknown groups, who might be friends or foes. However, we believe that humans juggle these two tendencies at different points in time during exposure to social diversity. While the tendency to protect our own groups might emerge initially upon first contact, with time, individuals start to show an orientation towards mixing and, in doing so, extract benefits from these interactions. For these reasons, we believed that initial contact resulting from diversity may prove challenging, but that these challenges should be overcome with time.

Religious diversity and quality of life

To test these ideas, in a Nuffield Foundation funded project, we conducted a large and ambitious study examining 22 years of publicly available psychological, sociological, and demographic data from multiple waves of three extensive surveys – the World Values Survey, the European Social Survey, and the Latino Barometro. Together the three datasets included more than 338,000 respondents interviewed in 100 countries across the world. With this data, we analysed the short-term and long-term effects of religious diversity on quality of life as perceived by individuals at different points in time. We focused, in this initial work, on religious diversity, because we could best link data on changes in religious diversity over time to the countries included in the three large surveys.

We used the answers to questions about life satisfaction, happiness, and health to form a quality of life measure. Religious diversity was computed for every country and year of available data using information from the representative samples of the analysed surveys. We then measured how changes in religious diversity were associated with quality of life, while also accounting for a set of additional variables that typically influence quality of life (e.g., sex, education, age). We found that, in the short-term, individuals react negatively to changes in religious diversity, experiencing a dip in quality of life. However, over time, individuals adapted to changes in society and begin to reap the benefits of diversity, with quality of life returning to initial levels.

But why is this the case? We examined the psychological mechanisms involved in these processes using questions in the analysed surveys about trust in others in society and frequency of contact with ‘outgroups’. We found that the initial negative effects were being driven by a reduction in trust of neighbours and out-groups in countries with increased religious diversity. However, after a period of four to eight years, individuals started to report mixing with people from a different background, which improved their trust in others around them, promoting a positive impact on their quality of life. Importantly, the initial negative effect, whereby diversity was associated with reduced trust, was fully cancelled out by the positive effect of mixing with members of different groups.

The positive effect of social diversity

These findings provide evidence-based optimism in showing that, despite initial resistance, individuals and societies can cope with the documented challenges of diversity. They also show that, by focusing only on the short term, we may draw an inaccurate, pessimistic conclusion about the impact of diversity. An increase in social diversity offers the opportunity for members of different groups to engage in contact, get to know each other, and cooperate. When this occurs, this positive effect of diversity trumps the negative, trust-decreasing effect of diversity.

About the authors


  • Migeul Ramos
    Lecturer
    University of Birmingham

Miguel Ramos is a Lecturer at the University of Birmingham, UK. He received his PhD in Social Psychology from the University of St. Andrews, UK. His research investigates the impact of social diversity on outcomes including intergroup contact and wellbeing and health.

  • Matthew R. Bennett
    Professorial Research Fellow
    University of Sheffield

Matthew Bennett is a Professorial Research Fellow at the University of Sheffield, UK. He received his D.Phil in Sociology from Nuffield College, University of Oxford, UK. His research interests include prosocial behavior, social care and the impact of social diversity.

  • Douglas S Massey
    Professor of Sociology and Public Affairs
    Princeton School of Public and International Affairs

Douglas Massey is Henry G. Bryant Professor of Sociology and Public Affairs, with a joint appointment in the Princeton School of Public and International Affairs. His research interests include international migration, race and housing, discrimination, education, and urban poverty.

  • Miles Hewstone
    Emeritus Professor
    University of Oxford

Miles Hewstone is Emeritus Professor, University of Oxford. He has published extensively on a wide range of topics in social psychology, focusing on prejudice and stereotyping, intergroup contact, and the reduction of intergroup conflict.

Migeul Ramos
By Dr Miguel R. Ramos
Matthew R. Bennett
By Dr Matthew R. Bennett
Douglas S Massey
By Professor Douglas S. Massey
Miles Hewstone
By Professor Miles Hewstone

Explore our projects

New

Welfare | 2024 - 2027

Gypsy, Roma, Traveller Youth: mitigating exclusions using the digital?

View project
Father taking his children to school. He's carrying his child's book bag. The older child is riding a scooter to school, and the younger child is walking holding their dad's hand.
New

Welfare | 2024 - 2027

Social security in a devolved UK

View project
A front view of a father and his two children. He is carrying his young son in his arms and his daughter is riding her scooter along the footpath as he pushes his son's scooter along the way.
New

Justice | Welfare | 2024 - 2026

Challenging justice inequalities with children in conflict with the law 

View project
New

Welfare | 2024 - 2027

Performance Tracker 

View project
Mother wearing hijab holding her toddler son on her knee, smiling at each other
New

Welfare | 2024 - 2025

Afghan resettlement in England: outcomes and experiences 

View project
A middle-aged man sat at home is looking at this phone while sorting pension paperwork.
New

Welfare | 2023 - 2025

Collective defined contribution pensions with investment choice

View project
three women walking along street laughing and smiling
New

Welfare | 2023 - 2025

Revealing social capital

View project
A woman is sat on the edge of a bed staring at her phone while her daughter is in the background.
In progress

Welfare | 2023 - 2025

Virtual parent support portals: a new research and practice agenda

View project
New

Welfare | 2023 - 2026

Universal Credit, good work and progression

View project
Three colleagues smiling and talking at work
New

Welfare | 2023 - 2026

Arthritis, work and wellbeing: a mixed methods study with policy recommendations

View project
Elderly woman and adult daughter out shopping
In progress

Welfare | 2023 - 2026

Connecting pensions, health and care

View project
A group of neighbours walking outside in a green space

Welfare | 2023 - 2026

Just neighbourhoods? Under-representation in UK community-led planning

View project
Father taking his children to school. He's carrying his child's book bag. The older child is riding a scooter to school, and the younger child is walking holding their dad's hand.
New

Welfare | 2024 - 2027

Social security in a devolved UK

View project
A front view of a father and his two children. He is carrying his young son in his arms and his daughter is riding her scooter along the footpath as he pushes his son's scooter along the way.
New

Justice | Welfare | 2024 - 2026

Challenging justice inequalities with children in conflict with the law 

View project
New

Welfare | 2024 - 2027

Gypsy, Roma, Traveller Youth: mitigating exclusions using the digital?

View project
New

Welfare | 2024 - 2027

Performance Tracker 

View project
Mother wearing hijab holding her toddler son on her knee, smiling at each other
New

Welfare | 2024 - 2025

Afghan resettlement in England: outcomes and experiences 

View project
three women walking along street laughing and smiling
New

Welfare | 2023 - 2025

Revealing social capital

View project
A middle-aged man sat at home is looking at this phone while sorting pension paperwork.
New

Welfare | 2023 - 2025

Collective defined contribution pensions with investment choice

View project
New

Welfare | 2023 - 2026

Universal Credit, good work and progression

View project
A woman is sat on the edge of a bed staring at her phone while her daughter is in the background.
In progress

Welfare | 2023 - 2025

Virtual parent support portals: a new research and practice agenda

View project
A group of neighbours walking outside in a green space

Welfare | 2023 - 2026

Just neighbourhoods? Under-representation in UK community-led planning

View project
People looking at their mobile phones while waiting for job interview

Welfare | 2023 - 2024

Reliability and validity of crowdsourced workplace wellbeing data

View project
Teenager hugging their mother
In progress

Welfare | 2023 - 2026

The long-term effects of being a young carer

View project
A woman is sat on the edge of a bed staring at her phone while her daughter is in the background.
In progress

Welfare | 2023 - 2025

Virtual parent support portals: a new research and practice agenda

View project
Teenager hugging their mother
In progress

Welfare | 2023 - 2026

The long-term effects of being a young carer

View project
Elderly woman and adult daughter out shopping
In progress

Welfare | 2023 - 2026

Connecting pensions, health and care

View project
Mother, father, son and daughter standing in front of their house
In progress

Welfare | 2023 - 2025

A regional regeneration index to track socioeconomic ‘Levelling Up’

View project
Man working on a laptop using sign language on a video call
In progress

Welfare | 2023 - 2024

Designing inclusive remote and hybrid working to support disabled workers

View project
Group of teenage boys at school in uniform
In progress

Justice | 2022 - 2025

Exploring racial disparity in diversion from the youth justice system

View project
Children walking with their parents in the countryside
In progress

Welfare | 2022 - 2024

Children’s lives in changing places

View project
Older man working from home on a video call
In progress

Welfare | 2022 - 2024

The impact of pension auto-enrolment and COVID-19 on saving behaviours

View project
Worried woman alone in a room, resting her head on her arms
In progress

Welfare | 2022 - 2024

Links between cognitive impairment and exploitation in England

View project
A man working as a delivery driver sits in the driver's seat, checking his list on a tablet
In progress

Welfare | 2022 - 2023

Redesigning labour market policies for the future of work

View project
Older people drinking tea at a meeting at a community centre
In progress

Welfare | 2022 - 2024

Using administrative data to understand community well-being

View project
Young men looking puzzled as they look to another man for advice
In progress

Justice | 2022 - 2024

The role of communities and connections in social welfare legal advice

View project
New

Welfare | 2024 - 2027

Gypsy, Roma, Traveller Youth: mitigating exclusions using the digital?

View project
New

Welfare | 2024 - 2027

Performance Tracker 

View project
Mother wearing hijab holding her toddler son on her knee, smiling at each other
New

Welfare | 2024 - 2025

Afghan resettlement in England: outcomes and experiences 

View project
three women walking along street laughing and smiling
New

Welfare | 2023 - 2025

Revealing social capital

View project
A middle-aged man sat at home is looking at this phone while sorting pension paperwork.
New

Welfare | 2023 - 2025

Collective defined contribution pensions with investment choice

View project
New

Welfare | 2023 - 2026

Universal Credit, good work and progression

View project
Three colleagues smiling and talking at work
New

Welfare | 2023 - 2026

Arthritis, work and wellbeing: a mixed methods study with policy recommendations

View project
A man driving a van at work
New

Welfare | 2023 - 2025

The PAW Trial: feasibility and acceptability of the Pain-at-Work Toolkit

View project
Two older women swimming in their local pool
New

Welfare | 2023 - 2025

The psychological, social and economic impact of musculoskeletal conditions

View project
Older woman using a tablet to make a video call
New

Welfare | 2023 - 2025

Remote osteoarthritis peer-mentorship for socioeconomically underserved people

View project
Teenager hugging their mother
New

Welfare | 2023 - 2025

Juvenile onset rheumatic diseases: education, vocational readiness, & employment

View project
Older woman at work using a laptop
New

Welfare | 2023 - 2026

Extending working lives for people with musculoskeletal conditions

View project
Grandparents having fun outdoors with their granddaughter, who is eating an apple and laughing: Understanding family and community vulnerabilities in transition to net zero
Reported

Welfare | 2021 - 2023

Understanding family and community vulnerabilities in transition to net zero

View project
Father and son using laptop at home
Reported

Welfare | 2021 - 2024

Developing a minimum digital living standard for households with children

View project
Close up of a young girl and her father wearing protective face masks during the COVID-19 pandemic outside.
Reported

Welfare | 2021 - 2023

The Economy 2030 Inquiry: navigating a decade of change

View project
Toddler-gleefully-eats-baked-beans-How-COVID-19-is-affecting-food-security-proj
Reported

Welfare | 2020 - 2021

How the COVID-19 crisis is affecting food security

View project
Teenage-girl-looks-at-smartphone-next-to-laptop-Growing-up-under-COVID-19-PROJ
Reported

Education | Welfare | 2020 - 2022

Growing up under COVID-19

View project
Mother carrying daughter outside their home
Reported

Welfare | 2020 - 2022

COVID realities: families on low incomes during the pandemic

View project
Woman-looks-at-smartphone-screen-How-the-UK-public-gets-information-about-COVID-19-PROJ
Reported

Welfare | 2020 - 2020

How the UK public gets information about COVID-19

View project
Woman-medical-professional-treats-patient-impact-MSK-conditions-outcomes-other-illnesses-PROJ
Reported

Welfare | 2020 - 2022

The impact of musculoskeletal conditions on outcomes of other illnesses

View project
A middle-aged teacher sits at her desk and helps a female student with a problem in her textbook.
Reported

Education | Welfare | 2020 - 2020

Measuring the disadvantage attainment gap in 16-19 education

View project
Reported

Welfare | 2013 - 2017

IFS Green Budget 2013 – 2016

View project
Reported

Welfare | 2013 - 2016

Data about fathers in birth cohort studies (Life Study)

View project
Reported

Welfare | 2017 - 2017

General Election 2017

View project
Search projects

We improve people’s lives by funding research that informs social policy, primarily in Education, Welfare and Justice. We also fund student programmes that give young people skills and confidence in science and research.

We offer our grant-holders the freedom to frame questions and enable new thinking. Our research must stand up to rigorous academic scrutiny, but we understand that to be successful in effecting change, it also needs to be relevant to people’s experience.

Profile