The justice system is under sustained pressure. Difficulties around access, fairness, efficiency, and public trust are well documented – yet meaningful reform remains difficult to achieve, and the importance of addressing people’s legal needs often struggles to attract wider public or political attention. This is the challenge that our Public Right to Justice programme is addressing, focusing particularly on administrative, civil, and family justice.
This seminar was part of the programme’s efforts to shift the focus from diagnosing problems to exploring practical and conceptual pathways for change. It brought together senior policymakers, practitioners, researchers and funders to explore how a system of justice can better respond to the everyday legal problems that people face in ways that are more accessible and human, while still providing authority and legitimacy.
A panel of experts reflected on the question, ‘What would a justice system designed more around people, fairness, and effectiveness look like – and how do we get there?’ followed by an audience discussion.
Speakers

Local Government and Social Care Ombudsman






